Over time I began to notice that in the middle of a conversation I just got a blank stare from people as if they did not understand what I meant, or I gave answers to questions which they did not ask. On a more personal note, frequently my wife got upset with me because I did not respond to what she was saying. I told her that I had not heard her and I was not trying to ignore her.

Finally it sank in that I might have a hearing problem. Although I was able to communicate with people, very often rather than understanding what they were saying, I read their lips, and by doing so I got away with some cheap and generic answers. After many years of trying to solve my problem, I got introduced to Dr. J. Zhou.

He did a very careful diagnosis and confirmed that indeed there was a problem. As part of his diagnostic work-up, it became apparent that certain words I simply could not hear at all and other words I could only hear when people were speaking very slowly.

As a result, he fitted me with some hearing aids that provided a drastic improvement to my hearing problem. What impressed me the most was the sophisticated analysis of my hearing problems by Dr. Zhou. For the first time in my life I had the feeling there is somebody who truly understands the problem and provides a solution that is better than the usual trial and error approaches.