We Love Our Patients — and We Want Them To Love the Care They Receive!

Our goal is to make sure every one of our patients has a fantastic experience with our hearing care providers, and that each patient gets the results they really need. Whether it’s something as simple as a hearing consultation or as impactful as a full hearing aid fitting, making our patients happy is what we’re here for. This is where we collect and feature testimonials from our valued patients, so feel free to share your story to help others gain the confidence to start their journey to better hearing!

Cheri & Sandi of Seniors Helping Seniors

Dear Jerry,

I want to thank you for the excellent in-service you did for my staff. I got emails and calls from them saying how interesting it was. I really appreciate your time and hope I can repay you by sending some business your way! Thank you again — it was a very useful in-service education for our staff.

Anonymous

Dr. Zhou, I had a big 90th birthday celebration and can only say that without my hearing aids, I might have missed the whole party's conversations. I have never been so happy to be able to hear what was going on as I did that day, and several others at that time, when I celebrated luncheons. I am happy to have them, and they are comfortable. Thanks!
I was very reluctant to start getting hearing aids, as I thought it would be a lot of bother. But after reading that Dr. Zhou would come to the house and do the testing, I called him. He is very good at fitting a person for hearing aids, so I thought I would try the over-the-ear kind.

He fitted me and it did help, but I wasn't happy with them. So Dr. Zhou took them back. I did not call him for months, but because I had several grand daughters who spoke in such low tones, I was missing all of the conversation. So I called him again, and this time he fitted me with the new small in-the-ear ones.

He is very patient with a person not ready for them. His coming to the house was a plus in this fitting of them. As I have said, I am very pleased with them and very happy I finally decided purchasing them.

A Satisfied Owner

Losing our hearing creeps in like a thief in the night. When our family became tired of repeating, they reminded me to get my hearing tested. We thought their voice was becoming weak. Reading a full page ad prompted me to call.
I later discovered Dr. Jerry Zhou, Ph.D., was equipped to bring his office to me. A typical Minnesota winter discouraged an 86-year-old from braving it. I could try the hearing aids that he furnished. He continued to drop by to make adjustments. The day I first opened the windows I heard the birds singing. How sweet the sound! I did not know there were so many birds on fifth floor.

I could then understand my husband's soft voice. I listened for his sweet nothings. I am very pleased with the service Dr. Zhou provides. I never miss a compliment nor an invitation to dinner now.

Jim C.

I have used hearing aids for 15 years and needed to get a new pair. Dr. Zhou was thorough in his assessment and answered my questions. He is delightfully enthusiastic and very knowledgeable. He took the time to explain the many features of these new hearing aids. I am comfortable using the various options such as Bluetooth, and I hear much better than I did with the old hearing aids.

Gottfried K.

As a scientist and businessman, I am constantly under significant stress. In my line of work I have to deal on a daily basis with employees, consultations to doctors, and patients. Good communication and interaction with people is everything for me.

Over time I began to notice that in the middle of a conversation I just got a blank stare from people as if they did not understand what I meant, or I gave answers to questions which they did not ask. On a more personal note, frequently my wife got upset with me because I did not respond to what she was saying. I told her that I had not heard her and I was not trying to ignore her.


Finally it sank in that I might have a hearing problem. Although I was able to communicate with people, very often rather than understanding what they were saying, I read their lips, and by doing so I got away with some cheap and generic answers. After many years of trying to solve my problem, I got introduced to Dr. J. Zhou.


He did a very careful diagnosis and confirmed that indeed there was a problem. As part of his diagnostic work-up, it became apparent that certain words I simply could not hear at all and other words I could only hear when people were speaking very slowly.


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As a result, he fitted me with some hearing aids that provided a drastic improvement to my hearing problem. What impressed me the most was the sophisticated analysis of my hearing problems by Dr. Zhou. For the first time in my life I had the feeling there is somebody who truly understands the problem and provides a solution that is better than the usual trial and error approaches.


Anonymous

For many years I had been bothered by ringing in my ears. I have tried a variety of devices but nothing ever helped. That is, until Dr. Zhou encouraged me to try a new product that his company had just brought to market. It was like a miracle. Almost as soon as I tried it, the ringing in my ear went away. I had not experienced quiet for two decades and now I am thankful for the peace it brings. Thank you, Dr. Zhou.

Gratefully

I first learned of Dr. Zhou and his in-home hearing services from an article in the business section of the St. Paul Pioneer Press. I am relatively young compared to most hard-of-hearing people, working full time and managing an incredibly active household. So his offer to come to my office to test my hearing and discuss my options was inviting. I saw it as a time-saver.
Dr. Zhou did so much more than save me time and test my hearing! He educated me on the latest research and devices for hearing loss and fitted me with hearing aids that are far superior to any hearing aids I have used previously.

My family and co-workers comment on the difference. I feel more confident in group settings and in meetings. I no longer need to strategically choose my place at a meeting so that I am facing the soft-spoken participants. Listening isn’t nearly as much work as it once was; I can relax and enjoy interacting with people. Dr. Zhou has stayed in close touch since I started wearing his hearing aids seven months ago. His service is incredible. He tweaks and adjusts the functions to suit my lifestyle. What a difference this has made in my life!

Anonymous

We are so happy we called Dr. Zhou for an in-home appointment for a hearing evaluation. His incredible knowledge of the hearing system and the product he fitted me with was nothing less than astonishing. Since being fitted with these wonderful and comfortable instruments, I have returned to enjoying life to the fullest. Dr. Zhou’s caring service, the in-home convenience, and these marvelous instruments added up to a very favorable experience. We would encourage anyone with hearing loss to put your care in Dr. Zhou’s capable hands.

Anonymous

Due to a virus infection I suffered a sudden hearing loss in my left ear. After medical treatment I regained most of my hearing but unfortunately was left with a terrible ringing in my ear and a severe high-frequency hearing loss. My quality of life was very poor, as I could not sleep at night or tolerate any noise, as the ringing prevented me from attending any type of social event. I sought out many types of treatment without any relief from the ringing. When I called Jerry, I had almost given up on any type of normal life.
He came to my home and fitted me with a device for both tinnitus and hearing loss, which was a new beginning for me. After a few adjustments, and with his encouragement and support, things began to change. I now can sleep through the night without waking up from the ringing, can be attentive in meetings at work, and can even attend concerts without discomfort.

I am so grateful to Jerry for his help in learning to manage my tinnitus, as it changed my life completely. My tinnitus was very severe, but thanks to working with Jerry, I can enjoy all the things I want and need to do without the persistent ringing in my ear.

Anonymous

Due to chronic ear infections as an infant, I suffered severe hearing loss and have never known "normal" hearing. I have gone to many audiologists over the years, including at the Mayo Clinic (as a child), yet I can truthfully write that Dr. Jerry Zhou is one of the few with whom I have had the pleasure of working, I felt actually understood my hearing loss.
Actually, in some ways, I felt he understood my situation better than I understood it myself; perhaps the objectivity gained from the position of being on the outside and also his years of experience with myriad cases and other patients. Given his insightful understanding of my situation, Dr. Zhou was able to suggest new hearing aids that would best supplement and boost the hearing I did have. Not only is he knowledgeable about many different types of hearing aids and different manufacturers, the individual strengths and weaknesses of various devices to assist those of us with hearing loss, but he also seems to stay current with ongoing medical developments and research and theory related to audiology studies.

Moreover, he was cognizant of the limited financial situation I was in at the time, had knowledge of foundations that might proffer assistance, and in the end procured hearing aids that fit my budget without sacrificing quality.

Today, I know I hear better than I did before. Hitherto, when I took my hearing aids out, while I obviously could not hear, at times the difference did not seem that considerable. Currently, when I take my hearing aids out, (or even just one aid out) the difference is immediate and profound — signaling to me just how significantly my hearing aids are assisting me!

Finally, with both the in-home care and his new office location, Dr. Zhou makes himself available to everyone, and no one is limited by distance.