A Different Kind of Hearing Care

Our patient-centered approach allows us to focus on satisfying your hearing care needs, whatever they may be. Our practice will work with you to diagnose and find solutions for your hearing, tinnitus, and balance using state-of-the-art equipment and the most advanced technology. Because our focus is entirely on your unique needs, coming to Hearing of America means that you’ll experience patient care that is specific to you, with exceptional follow-up care that ensures your hearing and balance needs are being met.

Hearing of America wants you to be satisfied with your care. We are a local, independent, community-oriented practice. Our services are fully guaranteed, meaning we are committed to listening to your concerns and your technology is always perfectly fit to renew your world of hearing. A strong patient-provider relationship based on honesty, integrity, and values is what we strive for, and we feel that this is the best approach to making sure you don’t miss any of the precious moments in your life.

Meet Our Team

Our Hearing Care Professionals

Jerry Zhou, PhD, MSEE

Owner, Hearing Care Provider

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Robyn Kaufhold, M.A.

Office Manager

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In The Community

“A Dose of Hope” at the Oak Meadows Senior Community
Social distancing and masks impede speech intelligibility for the hard of hearing significantly. We are very honored and proud of being a part of the solution to get their normalcy and quality of lives back with in-home hearing care services and new hearing technologies.

Read the Star Tribune Article

See How Others' Lives Have Been Changed By Better Hearing

As a scientist and businessman, I am constantly under significant stress. In my line of work I have to deal on a daily basis with employees, consultations to doctors, and patients. Good communication and interaction with people is everything for me.

Over time I began to notice that in the middle of a conversation I just got a blank stare from people as if they did not understand what I meant, or I gave answers to questions which they did not ask. On a more personal note, frequently my wife got upset with me because I did not respond to what she was saying. I told her that I had not heard her and I was not trying to ignore her.

Finally it sank in that I might have a hearing problem. Although I was able to communicate with people, very often rather than understanding what they were saying, I read their lips, and by doing so I got away with some cheap and generic answers. After many years of trying to solve my problem, I got introduced to Dr. J. Zhou.

He did a very careful diagnosis and confirmed that indeed there was a problem. As part of his diagnostic work-up, it became apparent that certain words I simply could not hear at all and other words I could only hear when people were speaking very slowly.

As a result, he fitted me with some hearing aids that provided a drastic improvement to my hearing problem. What impressed me the most was the sophisticated analysis of my hearing problems by Dr. Zhou. For the first time in my life I had the feeling there is somebody who truly understands the problem and provides a solution that is better than the usual trial and error approaches.

Gottfried K.
I have used hearing aids for 15 years and needed to get a new pair. Dr. Zhou was thorough in his assessment and answered my questions. He is delightfully enthusiastic and very knowledgeable. He took the time to explain the many features of these new hearing aids. I am comfortable using the various options such as Bluetooth, and I hear much better than I did with the old hearing aids.
Jim C.
Dear Jerry,

I want to thank you for the excellent in-service you did for my staff. I got emails and calls from them saying how interesting it was. I really appreciate your time and hope I can repay you by sending some business your way! Thank you again — it was a very useful in-service education for our staff.
Cheri & Sandi of Seniors Helping Seniors
Losing our hearing creeps in like a thief in the night. When our family became tired of repeating, they reminded me to get my hearing tested. We thought their voice was becoming weak. Reading a full page ad prompted me to call.

I later discovered Dr. Jerry Zhou, Ph.D., was equipped to bring his office to me. A typical Minnesota winter discouraged an 86-year-old from braving it. I could try the hearing aids that he furnished. He continued to drop by to make adjustments. The day I first opened the windows I heard the birds singing. How sweet the sound! I did not know there were so many birds on fifth floor.

I could then understand my husband's soft voice. I listened for his sweet nothings. I am very pleased with the service Dr. Zhou provides. I never miss a compliment nor an invitation to dinner now.
A Satisfied Owner
I first learned of Dr. Zhou and his in-home hearing services from an article in the business section of the St. Paul Pioneer Press. I am relatively young compared to most hard-of-hearing people, working full time and managing an incredibly active household. So his offer to come to my office to test my hearing and discuss my options was inviting. I saw it as a time-saver.

Dr. Zhou did so much more than save me time and test my hearing! He educated me on the latest research and devices for hearing loss and fitted me with hearing aids that are far superior to any hearing aids I have used previously.

My family and co-workers comment on the difference. I feel more confident in group settings and in meetings. I no longer need to strategically choose my place at a meeting so that I am facing the soft-spoken participants. Listening isn’t nearly as much work as it once was; I can relax and enjoy interacting with people. Dr. Zhou has stayed in close touch since I started wearing his hearing aids seven months ago. His service is incredible. He tweaks and adjusts the functions to suit my lifestyle. What a difference this has made in my life!

Gratefully
Due to chronic ear infections as an infant, I suffered severe hearing loss and have never known "normal" hearing. I have gone to many audiologists over the years, including at the Mayo Clinic (as a child), yet I can truthfully write that Dr. Jerry Zhou is one of the few with whom I have had the pleasure of working, I felt actually understood my hearing loss.

Actually, in some ways, I felt he understood my situation better than I understood it myself; perhaps the objectivity gained from the position of being on the outside and also his years of experience with myriad cases and other patients. Given his insightful understanding of my situation, Dr. Zhou was able to suggest new hearing aids that would best supplement and boost the hearing I did have. Not only is he knowledgeable about many different types of hearing aids and different manufacturers, the individual strengths and weaknesses of various devices to assist those of us with hearing loss, but he also seems to stay current with ongoing medical developments and research and theory related to audiology studies.

Moreover, he was cognizant of the limited financial situation I was in at the time, had knowledge of foundations that might proffer assistance, and in the end procured hearing aids that fit my budget without sacrificing quality.

Today, I know I hear better than I did before. Hitherto, when I took my hearing aids out, while I obviously could not hear, at times the difference did not seem that considerable. Currently, when I take my hearing aids out, (or even just one aid out) the difference is immediate and profound — signaling to me just how significantly my hearing aids are assisting me!

Finally, with both the in-home care and his new office location, Dr. Zhou makes himself available to everyone, and no one is limited by distance.
Anonymous
Due to a virus infection I suffered a sudden hearing loss in my left ear. After medical treatment I regained most of my hearing but unfortunately was left with a terrible ringing in my ear and a severe high-frequency hearing loss. My quality of life was very poor, as I could not sleep at night or tolerate any noise, as the ringing prevented me from attending any type of social event. I sought out many types of treatment without any relief from the ringing. When I called Jerry, I had almost given up on any type of normal life.

He came to my home and fitted me with a device for both tinnitus and hearing loss, which was a new beginning for me. After a few adjustments, and with his encouragement and support, things began to change. I now can sleep through the night without waking up from the ringing, can be attentive in meetings at work, and can even attend concerts without discomfort.

I am so grateful to Jerry for his help in learning to manage my tinnitus, as it changed my life completely. My tinnitus was very severe, but thanks to working with Jerry, I can enjoy all the things I want and need to do without the persistent ringing in my ear.
Anonymous
We are so happy we called Dr. Zhou for an in-home appointment for a hearing evaluation. His incredible knowledge of the hearing system and the product he fitted me with was nothing less than astonishing. Since being fitted with these wonderful and comfortable instruments, I have returned to enjoying life to the fullest. Dr. Zhou’s caring service, the in-home convenience, and these marvelous instruments added up to a very favorable experience. We would encourage anyone with hearing loss to put your care in Dr. Zhou’s capable hands.
Anonymous
For many years I had been bothered by ringing in my ears. I have tried a variety of devices but nothing ever helped. That is, until Dr. Zhou encouraged me to try a new product that his company had just brought to market. It was like a miracle. Almost as soon as I tried it, the ringing in my ear went away. I had not experienced quiet for two decades and now I am thankful for the peace it brings. Thank you, Dr. Zhou.
Anonymous
Dr. Zhou, I had a big 90th birthday celebration and can only say that without my hearing aids, I might have missed the whole party's conversations. I have never been so happy to be able to hear what was going on as I did that day, and several others at that time, when I celebrated luncheons. I am happy to have them, and they are comfortable. Thanks!

I was very reluctant to start getting hearing aids, as I thought it would be a lot of bother. But after reading that Dr. Zhou would come to the house and do the testing, I called him. He is very good at fitting a person for hearing aids, so I thought I would try the over-the-ear kind.

He fitted me and it did help, but I wasn't happy with them. So Dr. Zhou took them back. I did not call him for months, but because I had several grand daughters who spoke in such low tones, I was missing all of the conversation. So I called him again, and this time he fitted me with the new small in-the-ear ones.

He is very patient with a person not ready for them. His coming to the house was a plus in this fitting of them. As I have said, I am very pleased with them and very happy I finally decided purchasing them.
Anonymous

Featured Patient Review

It’s our privilege to serve each and every patient!

Dennis Wash's five star review of Dr. Jerry Zhou

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6 Reasons to Visit Hearing of America

#1

We provide our patients with educational materials about hearing loss and the technology options available, to help you make informed choices about your hearing care.

#2

Our diagnostic examinations accurately determine what listening environments are particularly problematic for your lifestyle, and a treatment plan is developed specifically for your individual hearing needs.

#3

We work with the world’s best manufacturers, and we offer a complete lineup of the most technologically advanced hearing systems available anywhere.

#4

Armed with an accurate diagnosis, our providers cater to your hearing needs with technology that is comfortable to wear and offers unmatched clarity.

#5

As part of our comprehensive better-hearing program, you’ll receive cleanings, free batteries, and hearing aid refittings when changes in hearing and lifestyle occur.

#6

We’re motivated by helping people reconnect with their loved ones through better hearing, and our passion for better hearing means you get the best experience — every time.

Frequently Asked Questions About Our Practice

What makes Hearing of America so unique?

We treat our patients with honesty and integrity. We make the extra effort to provide care from the patient’s perspective. The first questions we ask ourselves when we treat our patients is: What if I am in that patient’s situation? What would I think? What would I like to do? What would I expect?

We take a holistic approach to treating our patients and provide personalized and customized hearing solutions for hearing loss and tinnitus. We also employ the nationally recognized Audigy- Certified™ treatment plan to treat patients for life.

What is the difference between Hearing of America and the big box hearing aid stores, national chain stores, third-party programs, and Internet stores?

Hearing aids are medical devices that need to be personalized, programmed, and fit to every patient. Hearing impairments vary greatly from person to person. Everybody is unique. Plus, people have different needs, different hearing situations, unique lifestyles, cosmetic concerns, hand dexterity, and budget considerations.

I can’t emphasize enough that the treatment for hearing loss is a process, not an event. The brain needs to adapt. The individual needs to adapt. Medical devices need regular professional check-ups, tune-ups, and adjustments for hearing changes, device updates, lifestyle changes, and technology advancements, etc. We pride ourselves for providing elite personalized services.

Answers by Dr. Jerry Zhou, Ph.D.

Patient Forms

To get the most out of your better-hearing consultation, please fill out these forms and print them to bring with you to your appointment.

We encourage you to fill out your paperwork prior to your appointment — it can help save you time when you check in to our office, spur important conversations between you and your loved ones, and get you thinking about your better-hearing goals.

To fill out your patient form prior to your appointment, click the link to download the form(s) you need.

Patient Information Form

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Companion Questionnaire